Support Category: LMS Navigation Specialist Notes: On their 'Learning Home' page, they can find - Featured and Required training - total ho...

Support Category: LMS Navigation Specialist Notes: The "Required Training" can be found on the Home Page. Users will need to scroll down....

Support Category: LMS Navigation Specialist Notes: Standard Response: You can get to your transcript in different areas within the portal. Cli...

Support Category: Certificate Inquiry Specialist Notes: Standard Response: If a course has a certificate associated with it, you will be able ...

Support Category: Course Completion Issue Specialist Notes: Users can mark videos they watch completed. Standard Response: I am happy to a...

Support Category: Course Completion Issue | Course Completion Request (select applicable) Specialist Notes:  IMPORTANT! Always troubleshoot c...

Support Category: Course | Drop/Remove Specialist Notes: We tend to receive requests for course removal when a user accidentally signs up or no long...

Support Category: Course Issue | Inactive Course Specialist Notes: Please redirect users who are unable to take courses due to it being inactive. ...