| Support Category: Course Completion Issue |
| Specialist Notes: |
Recently, there has been an increase in traffic regarding users who are having trouble completing 2026-2027 Building Language Development for the Academic Success of Emergent Bilingual Students within 2026 - 2027 Student Support and Security. While we do not have the ability to test the course to confirm, there appears to be a text box that has a link at the end of the course. There’s no indication, but hovering over it, indicates that something is there to click on.
The administrators have been looking into this issue. For now, to complete the training, have users adjust their browser settings to “Allow”, then provide these steps. This is to ensure that the next steps registers and avoid the back and forth.
| Standard Response: |
Kindly navigate back to the end of the training and click the text box; as shown below. Once you’ve done so, let me know and I’ll check the status of the training in your transcript.
