Support Category: User Account | No Account, Course Not Assigned (select applicable)


Specialist Notes:


IMPORTANT!


These specialist notes are guidelines and are specific for users who have no account but requesting access to the Practical Approaches to Systemic Change 2024 – 2025 and users who have accounts, but the course is not assigned to their accounts.


All inquiries regarding this course should be room scooched to the DISD CMS Learning room. 


HOW SHOULD WE ASSIST?

Always confirm if the user is a substitute or not before proceeding.

If YES (the user is a substitute); please redirect to Dr. Candyce Grant (canfranklin@dallasisd.org) to confirm if they are required to take the training.

If NO (user is not a substitute); create a ticket. This should be escalated to the DISD CMS Learning Team.


Standard Response: