Support Category: Course Launch Issue, Course Progress Issue, Course Completion Issue or Request (select applicable)


Specialist Notes:


IMPORTANT!

These specialist notes are specific for handling course-related issues for the Practical Approaches to Systemic Change 2024 – 2025 training.

All inquiries regarding this course should be room scooched under the DISD CMS Learning room.


HOW SHOULD WE ASSIST?

COURSE LAUNCH, PROGRESS OR ANY OTHER ISSUE/REQUEST
Course launch and progress issues that are not resolved after troubleshooting, please redirect the user to Dr. Candyce Grant (canfranklin@dallasisd.org)

This includes any other issues/inquiries/requests of the course.


COURSE COMPLETION ISSUE OR REQUEST
For course completion issues and requests, the administrators have requested to have us troubleshoot with users. There may be some issues with the embedded Google links. 

If troubleshooting fails, you can mark the training complete using the Learning Training Only | Requirements for Marking a Web-Based Training Complete


Standard Response: