If a user comes into chat requesting a password reset, please note that the system requires that the user logs in using SSO.

User information is fed from the HIRS system including employee EDA (Employee Active Directory) information. An employee's account becomes active 24 hours after they report for work. Please cross-check check start date before you provide the SR.

Thank you for contacting End-User Support! You should be able to log into your account using SSO through EDA active directory.

If you are still having issues logging into your account, please reach out to the contact below:

Email: TAC@dallasisd.org
Phone: 9729255630
Time available: 7:00 am - 5:00 pm